Toyota Dealer near Richmond, VA
Testimonials
“ They had me in and out. Cory, the technician and my service advisor are the best ”
“ Had a great experience here. Everyone was welcoming, knowledgeable, and went above and beyond to make sure everything was taken care of. The service was outstanding, and I left completely satisfied. Highly recommended! ”
“ Friendly and efficient service. Even provided me with an Uber home while my vehicle was being worked on! ”
“ Technician was very polite and went out of his way to help with a request. ”
“ Wilton was wonderful and made our car buying experience very quick, which is just what we wanted! ”
“ All worked together to make this a better experience for everyone involved. Car was done and Completed in a decent time. Have had no issues so far. Va state inspection Oil change and tune up was done. ”
“ Happy to buy another fine car from Sheehy Toyota and especially grateful for the exceptional customer service of Elnur! ”
“ The sales person was very patient with us and explained everything very well throughout the process. I would recommend this place to my friends. ”
“ Thank you Chanda for thorough assistance and advice. Fantastic communication throughout assessment and repair. ”
“ Work was done satisfactorily and on time. Thank you. ”
“ Chris has always taken care of me at the service department. Fast, easy and upfront with everything ”
“ Tristen met me at my car. He had everything ready for my appointment and stayed my representative throughout my visit. He was excellent and really on top of things. I appreciate Uber so I didnt have to wait with my car. ”
“ Great setvice ”
“ I had a great experience with Triston from the Toyota dealership service department Fredericksburg Virginia. He was professional, courteous, and kept me informed throughout the entire process. He explained the recommended services clearly, answered my questions, and completed the work in a timely manner. My vehicle was returned in great condition, and I appreciated the attention to detail and quality customer service. I highly recommend this Toyota service department to anyone looking for reliable, honest, and professional vehicle maintenance. Make sure you ask for Triston he great. ”
“ Josh and Kevin are both excellent. Highly recommend. ”
“ Waiting room was pleasant and spacious. ”
“ We had a great experience at Sheehy Toyota in Fredericksburg, VA. The car I wanted was in transit and our salesman William Harden made sure it was saved for us with a $500 deposit. It came in earlier than expected which worked out well for us. Test drove the 2026 Corolla Cross XLE and fell in love with it. William filled the car up with gas and transferred our tags while we met with Keith who did our paperwork. Everything ran smoothly. ”
“ I’ve been doing business with this establishment since it was Rosner. Their standards and business practices haven’t changed, and in today’s social/economic/political climate, that says a lot. It’s nice that there is still someone out there who rewards loyalty! Every car I’ve ever bought from them is delivered as promised. They will work with you, and they will take care of you! Be sure to ask for William! He’s the best! ”
“ Once again, we received excellent service at Sheehy Toyota of Fredericksburg! ”
“ Staff was so wonderful and friendly! Super quick quality service! ”
“ 5 star business. Quick, easy, and seamless. We appreciate all the help closing out on our new Toyota Sienna. Thank you again ”
“ Excellent service EVERY time I take my 2018 Tacoma to Sheehy Toyota in Fredericksburg. I have a stellar team that takes care of my truck. Brian Shipman is my outstanding service advisor and Corey is the technician who keeps my Tacoma in top working order. ”
“ Brayden is an exceptional salesperson who took the time to truly understand our needs and priorities. He was knowledgeable, patient, and dedicated to his customers, working tirelessly to help us find the right vehicle. Thanks! ”
“ Good transaction, everyone was helpful and polite. Would buy here again. ”
“ Always great service! Love my Toyota! ”
“ Great service and friendly staff. i love the video the tech sends providing an update to the service. ”
“ This was my first time purchasing a Toyota vehicle, but after this experience, I can clearly understand why Toyota is such a popular brand. Everything was excellent. The purchasing process, the quality of the vehicle, and the level of customer service and attention I received throughout the experience. I would especially like to thank Elnur for making the entire process easy and stress free. His professionalism, knowledge, and willingness to help made a big difference and ensured everything went smoothly. Thank you for such a great experience. So far, I am very happy with my vehicle. ”
“ Great service ”
“ Very detailed service and great customer service ”
“ Good service, helpful people. Particularly like the video update of work on my truck. ”
“ Very good people and a very nice place i was helped by jonathyne very nice and respectful and didn't seem like the type of person to try to get money out of you 100/10 definitely recommend ”
“ Good experience, though surprising maintenance findings, since we keep cars a long time and have not had maintenance needs of this type before on cars not as durable as Toyota. ”
“ It was not good because I was kept out of the loop. No one contacted me on a update on my car. ”
“ This was by far the worst experience I have had at dealership. I went sheehy Fredricksburg because previously I had a battery replaced at the Stafford location and it took 3 visit to complete it right. At the Fredericksburg location he showed me a list of things that needed to be done half of them had already been done he said well there showing on the list. I told him if he looked on the service record he could see the work ,said he couldn’t because it wasn’t done there, but he could tell I refused things? I agreed on a transmission service but I told him I think I already had that done (I should probably keep better track of) so when he was wring up the ticket he says oh you already at it done? They serviced my car I hope, and he tells me my back brakes are in the red and front are in the yellow and it’s a safety issue. I told him we really have an issue then because I had the back brakes done a couple months ago at the Stafford location so either they didn’t do the work and charged me or someone here doesn’t know what they are doing he called the mechanic up and asked him did you check the brakes or write that because that was the recommendation. The mechanic said his tool was right and he got another one and the brakes are fine. ”
“ Pleasant staff. ”