Buy vs Lease near Richmond, VA
Testimonials
“ Very efficient, helpful and professional. ”
“ We got a car and traded ours in under 10 minutes. The fastest and best deal ever. Saige was great! Very helpful, kind, and communicative throughout the entire process! He deserves it all! Thank you again! ”
“ William Harden and the Sheehy Toyota team were fantastic. They answered all of my questions and made the purchase effort easy. I am happy with my 2018 Ford F150. Thank you Sheehy Toyota and Mr. William Harden. Semper Fidelis Brother. ”
“ Thanks Kevin Baber!! You are amazing!! Thanks for helping me out and getting my trucks fixed, you're the best!! ”
“ Good morning to whom this may concern. Mr. Solomon was my sales rep, and I must say that the gentleman was very professional, very knowledgeable of his work. I felt comfortable purchasing a car from you. All ”
“ Great experience, Hannah helped me and was so helpful and courteous!! Everyone was so pleasant,no pressure, just an awesome experience. Can't say enough how great this dealership is !!! Awesome!! ”
“ Jed the service writer was great, quick and efficient. Got my car state inspected and out of there quickly! Will definitely be going here from here on out. Efficient and friendly. ”
“ I sold my 2018 Porsche 718 Boxster S to Sheehy Toyota of Fredericksburg today. Hannah Rockel was the Acquisition Manager that handled the deal from start to finish. Hannah was a joy to work with. She was extremely responsive to all of my texts and questions during the process. The initial offer online was very good so I took the car to them yesterday for verification/inspection. The final offer was very acceptable and higher than the half dozen other places I tried, including Carmax, Carvana, and other local dealers. If you are looking to get top dollar for your vehicle and want to deal with someone who puts the customer first, give Hannah a call! ”
“ Love this place customers service is the best. I only delt with two service coordinator Jed and Tristan and there both awesome. ”
“ Hannah was a pure delight to work with in the used car acquisition process. She was the ultimate customer service rep answering all, I mean ALL, my questions and explaining the steps to my fullest satisfaction. Made a couple of futile stops and circled right on back. Can I give an extra star? Because I would. ”
“ Great service and nice facility ”
“ I worked with William Wallace and Keith Offenberg. The overall sales experience was incredible and seamless. They were straightforward about the price and open to any questions I wanted to ask. William Wallace was both professional and knowledgeable about his product, which helped with every question I had. Keith Offenberg not only had the utmost transparency but also helped me every step of the way. 10/10 experience; highly recommend going to see them if you are interested in purchasing your next dream car! ”
“ Great service very nice people 👍 ”
“ Awesome sales, aftermarket, and finance team!! ”
“ The Fredericksburg location Service Advisor demonstrated professionalism to make sure I was comfortable with the service. ”
“ Buying our new SUV here went well no pressure from the sales Rep Wilton. ”
“ John and Christian were so helpful and kind in helping me purchase my new car. Thank you both! ”
“ They did what I asked them to do in a timely manner. No complaints. ”
“ I thought I got great service from Nick, my sales representative to the service department. Great place to deal with. ”
“ Can't say enough about our salesperson and the whole staff for all their help .very easy to deal with great people ”
“ I got a 2026 toyota camry from here and they did amazing with everything i asked for. Wally was my salesman and he did great listening to the requests i had and wanted out of a car. truly recommond! ”
“ Great selection, customer service, competitive pricing and sales experience. A credit to Saige and the team at Sheehy! ”
“ One of, if not the best car buying experiences I’ve had. My salesperson, Wali was amazing. Very professional and very mindful of my time. Don’t push anything on me and gave me ample time to make the best decision possible for my purchase. Provided additional pictures and videos of the car in a timely manner. The entire team at Sheehy was a pleasure to do business with and I will continue to shop there for future car purchases. ”
“ Very pleased with the customer service and overall experience. ”
“ Prompt and friendly service. Great communication about vehicle progress. ”
“ Great place, The people that work there are really nice and made buying a car easy and stress free. Would definitely recommend Sheehy Toyota of Fredericksburg to anyone ”
“ Demetra instantly gave me an upfront total on a car the minute I asked for it. Ashton followed up with me multiple times and even offered to send and Uber for me, for a 2 hour drive. I trust these folks, I like them, they have a great selection, excellent customer service, and for once, I felt like I was being treated like a person rather than a walking dollar sign. Check them out, recommend them to people. They really go above and beyond. Thank you Ashton, Demetra, and company! ”
“ Outstanding customer service by Chanda!!!! Thank you!! ”
“ Kind of a long wait for an oil change tbh. ”
“ Would not recommend services. 10/10 bad experience. Go somewhere else. ”
“ Don't service your vehicle here ”
“ They said 2 hours to fix my car. Really? I’m waiting my car three hours. Still my car is not here. They are making just labor to make money? ”
“ I had a very disappointing experience at this dealership. I was told my service would take about 2 hours, but I ended up waiting over 4 hours with very little communication. My service advisor, Chanda Bryan, ignored my request for an Uber when I first arrived, even though I explained that I did not want to wait at the dealership. After waiting for four hours, I was finally asked whether I wanted to continue waiting, take an Uber, or leave with my car. Unfortunately, I found Chanda Bryan to be rude, unprofessional, and dismissive of my concerns. I expected much better customer service from a Toyota dealership. I hope management addresses this issue and improves the way customers are treated. ”
“ Wont honor your appointment time unless you commit to sitting in their waiting room while they work on your car. Otherwise your car just sits all day. ”
“ Couldn’t be bothered to answer the phone, I want to buy a 4runner . Their website is horrible mostly showing inventory that they don’t possess. ”
“ Very smooth transaction. 5 star customer service. Felt completely comfortable the whole time. Got a great deal on a vehicle. I highly recommend. ”